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img 780 S. Dora Street Ukiah, CA 95482
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Crisis Services (RC3)

RC3 Brochure 082714

Are you feeling overwhelmed or stressed?

Don’t go straight to the Emergency Room. We can help! Many people in crisis who need immediate help with symptoms of a mental illness go to local hospital emergency rooms and wait a long time for care. Early Intervention Support Services (EISS) offers an alternative for those who are not in need of psychiatric hospitalization.

Finding your way to wellness and recovery during times of crisis is not always easy. EISS helps children, youth, and young adults in Mendocino County who are experiencing emotional problems.

EISS focuses on helping you choose your best path while building and reinforcing coping skills and support networks. The program emphasizes wellness and recovery principals that will see you through the immediate crisis and future challenges.

Get the Help You Need, When You Need It

To access crisis services, visit EISS during office hours. You do not need to make an appointment. Soon after arriving, you will meet with a RC3 Team Member who will help you create a plan to better manage your problems and begin feeling better.

Treatment options may include:

    • Individual therapy
    • Psychiatric consultation
    • Skill building and coping skill development
    • Access and linkage to community resources
    • Referral to follow-up services
    • Assessment and Crisis Intervention

Take Control of Your Life

While remaining in the community, you will work with the RC3 EISS team for up to 30 days to develop your safety plan and natural support network, work on skill building, and get connected with a primary mental health provider. Support networks may include service providers, family members, friends, religious institutions and other community resources.

EISS offers a relaxing, therapeutic environment to help visitors feel more comfortable. When you walk through the doors, you will find a comfortable seating area, books, board games, and more. Depending on the day, you may even encounter a therapy dog! After acclimating to the new surroundings, an RC3 Team Member will listen to identify concerns, provide emotional support and begin to deliver the help needed to resolve the crisis.

Where Can You Find Us?

Ukiah Access Center

Fort Bragg Access Center

723 S. Dora St.

32670 Highway 20, Ste. 6

Ukiah, Ca 95482

Fort Bragg, Ca 95437

Phone: (707) 467-9065

Phone: (707) 961-030

Redwood Children’s Services understands that a psychiatric emergency can be a frightening experience for you and your family. A psychiatric emergency can include feelings of hopelessness, self-harm, harm to others, psychosis, depression, anxiety and other symptoms. If you or a loved one are experiencing a mental health crisis, call 800-555-5906 to ensure you access the most appropriate treatment available. If at any time you feel that you are at imminent risk of harm, please call 911 immediately.

When you call, a Crisis Worker will assess your needs and do one of the following:

  • Refer you to RC3 for preventative and/or follow-up services
  • Have an RC3 Team Member meet and assist you
  • Direct you to go to the Emergency Room

What to Expect

If you are directed to meet with an RC3 Team Member, please take the following 3 steps to help us make your visit run as smoothly as possible.

Step 1  Please bring any of the following with you to the meeting:

  • A List of medication you are taking, including dosages
  • Insurance information
  • Doctor’s contact information
  • Information on mental health services or programs you are or have been involved with
  • Name and contact information for one or more family members or friends who can provide information or support for you

Step 2  If meeting with a team member in the Emergency Room, you will receive a medical evaluation prior to your mental health assessment and care. Please be as calm and cooperative as possible to ensure that your mental health needs can be cared for in a timely manner.

Step 3  Our professional team of crisis intervention specialists will complete a mental health assessment.

You may have to wait up to several hours for the medical evaluation and mental health assessment. We appreciate your patience.

Possible Assessment Outcomes

  1. Discharge with a connection to a community provider
  2. Brief respite
  3. Hospitalization for further stabilization (Once the hospital bed is secure, you will be transported to that facility by ambulance)

We are always here to talk if you have further questions or need support and resources.

To access CSS please call 1-800-555-5906 and an Redwood Children’s Crisis Center Mendocino County (RC3) Team Member will be dispatched to the local Emergency Room to assist you.