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Compliance

Compliance at Redwood Community Services, Inc. (RCS)
(a continuación en Español) Conformidad-en-Redwood-Community-3-1-15 (Pronto para ser Redwood Community Services, Inc )

The goal of the RCS Compliance Plan is to identify and correct, prevent and reduce non-compliant activities before significant legal and financial exposure occurs. We achieve our goal through our Corporate Compliance Plan which ensures the education of our staff, internal evaluation of our processes, and monitoring activities.

The Compliance Plan is designed, and will be implemented and enforced in order to promote our staff’s understanding of and adherence to state and federal statutes and regulations that are applicable to all RCS programs and the Behavioral Health business, as well as to detect respond to, and prevent violations of those requirements.

The program’s design incorporates the seven elements of compliance recommended by the Office of Inspector General that represent the industry standard for a Compliance Program. They are the following:

• Designate a Compliance Officer and Committee
• Develop and implement compliance and practice standards
• Develop open lines of communication and protect rights of reporters
• Conduct internal monitoring and auditing
• Enforce disciplinary standards through well-publicized guidelines
• Respond appropriately to detect offenses

If you have a compliance concern, please notify us. Contact our Compliance Hot Line at 707-467-2010 ext. 109 or complete the attached form and mail to the address below:

RCS Compliance Contact / Officer
780 S. Dora Street
Ukiah, CA 95482

Hotline Forms /Forma Directa:
RCS Compliance Issue Reporting Form Rev022316-webpage
RCS Compliance Issue Reporting Form Rev022316-lld Spanish

RCS Compliance Plan
RCS_BHS_COMPLIANCE_PROGRAM-Rev022316-lld

Click here for PQI Fun Facts – Haga clic aquí para ver los datos divertidos PQI

2016 Superstar Report
PQI Fun Facts 2015

Help Us Improve Our Servcies – Tell Us How We Are Doing Click Here For Consumer Survey – Ayudenos a mejorar nuestro Servcies – Cuéntenos cómo lo estamos haciendo Click Aquí para la inspección del Consumidor
PQI-PSS Consumer Stakeholder Questionaire- COA-lld
PQI-PSS Consumer Stakeholder Spanish Questionaire- COA-lld

Mail Completed Survey to: RCS Quality Assurance 780 S. Dora St. Ukiah, CA 95482
Correo completaron la encuesta a: RCS Aseguramiento de la Calidad 780 S. San Dora Ukiah , CA 95482

Strategic Plan Memo from Executive Desk & Strategic Plan
Camille Memo re Strat Plan 030916
RCS Strategic Plan January 2016-All Staff version 2-23-16

Click Below for RCS 2015 Annual PQI Report
RCS 2015 Annual Performance & Quality Improvement Report